SERVICE DEPARTMENT

“ ” Farrish Subaru in Fairfax has serviced my Outback since 2017 and I have always been pleased with their work — including this last time when they had to diagnosis an issue that turned out to be with the transmission. Subaru approved the replacement under warranty. The service team communicated...

“ ” Got a Subaru crosstrek from Fairish Subaru a week ago. Mitchel was very helpful and explained everything very clearly. He is a great guy with great customer service and knowledge. Thank you Mitchel!

“ ” I was a first time customer for service. I had look temp lights and many others on as well. They fixed the issue and did not charge me. Truly a great experience and very nice people

“ ” Omar and Glenn were fantastic! They had to dig the vehicle I was interested in test driving out from the "snowcrete" and had it ready, cleaned and waiting for me when I arrived. They worked diligently in explaining all my purchasing options and were efficient in getting me through all the...

“ ” It was a great experience at this dealership. Couldn’t be happier.

“ ” Dawitt explained about the vehicle condition. it was as he described. he made the whole buying process easy painless . i highly recommend these guys. i drove a long distance was not disappointed

“ ” Worked with Julio on the last service for my Subaru. Great experience getting everything that was needed done. Thorough review, including video, of parts and what else might be needed soon. Great to plan for my next service.

“ ” I had a good experience with this dealership overall. Communication was clear and the process was straightforward. I especially want to mention Ed (Edward), who was professional, patient, and helpful throughout. He answered my questions clearly and didn’t pressure me, which I appreciated. Based...

“ ” Fast, stress free in and out with appointment.

“ ” Thank you for your suggestion to take a leased vehicle. Final invoice wasn’t clear, just asked me to pay an amount not with itemized details, it was too late make any changes. Subaru Hybrid is a good choice.

“ ” Excellent service, friendly professional service dept.

“ ” Had a great oil change experience at the Farrish service department! They were super quick and I was able to make an appointment which is important to me. Will certainly return in the future!

“ ” Brought my subaru in for service - it was handled quickly and professionally.

“ ” Fast service. No issues at all.

“ ” The Transmission went out on my 2019 Ascent. Initial estimate was 6k to replace it. I asked the shop and they followed up with the factory to find my car qualified for a free Transmission. Thanks guys! You saved me 6k!

“ ” The staff was professional & friendly. The dealership always has appointments available to get my car serviced. They have a nice lounge where I can wait. They always do a great job! I recommend this service department for the servicing of your Subaru!

“ ” Thank you so much to Eddie for helping me get my new car. I appreciate that he wasn’t a pushy salesman who just wanted to sell me a car. He was personable, kind and patient. He went above and beyond. Thats customer service I can get behind.

“ ” Teamwork at Frrish Subaru service is top notch. Relationships go a long way as Nahum and Jimmy always know my next moves and take great care of me. Hopefully the Sevice work is as long lasting as your staff's kindness. Customer for life...hopefully

“ ” Great service!

“ ” We are thrilled with our new Subaru Forester Hybrid! Davit, our Sales Rep, was knowledgeable, professional and personable. Davit explained “all things Subaru” … Educating us and ensuring we were comfortable and confident in our purchase. Farrish Subaru has top notch customer service! Tameem,...

“ ” Service at this Subaru location was second to none. Before coming into Farrish of Fairfax, I had been to another dealership in the area where the salesman didn’t even pay attention to me. At Farrish, my wife and I met Gerry, who met us at the door and immediately started answering my questions....

“ ” I purchased a Mercedes-Benz GLE 63S AMG And I live in Ohio from the first minute I Requested information about the car they took me serious and took care of me. Shout out to. Tameem And Mitchell for the great customer service I recommend them 100%

“ ” I had a great car buying experience working with Mike! If you want data, he is your guy. Personable, knowledgeable, and cares about finding the right vehicle for you.

“ ” Julio was very efficient in getting us checked in and out. He was thorough in terms of what would be done and flexible about letting us pick up the car the next day.

“ ” Farrish Subaru provided a positive and seamless buying experience. The staff was professional, the atmosphere was comfortable, and the customer service was top-notch. We would not hesitate to purchase from this dealership again and highly recommend them to others. My experience with Keenan was...

“ ” After visiting two other Subaru dealers, Farrish won me over. Thought I’d just come in, checked out what Subaru had to offer, and then have my car appraised. Ended up walking out with a Crosstrek that night. Friendly staff, great selection, and didn’t play any games. Glad I stopped by. Love my...

“ ” (Translated by Google) undefined (Original) The best service place i’ve been to for my subaru! Javier is the best, so nice and kept me updated on when the car would be ready and everything. Made sure my oil pan fix was covered by subaru and didn’t charge me anything for a battery recharge!...

“ ” (Translated by Google) undefined (Original) Great service as usual. Friend and informative.

“ ” Great scheduled maintenance appointment and follow up. Julio helped everything run smoothly and get me on my way.

“ ” I appreciate the people at Subaru and this gentleman was very good.

“ ” (Translated by Google) undefined (Original) Best car buying experience in DC area. They beat Toyota trade in by 1k and came down from MSRP without making me haggle on prices. It felt like a fair trade for a safe car with bells AND whistles. Farrish the had tons of selections too choose from, and...

“ ” (Translated by Google) undefined (Original) Omar Falls was very helpful in delivering my new Subaru and walking me through the various features of the car. I appreciated the professional , clear explanation and the prompt delivery.

“ ” (Translated by Google) undefined (Original) Thank you for taking the time to answer questions and share your knowledge of the matter at hand.

“ ” (Translated by Google) undefined (Original) The whole place was immaculately clean, and every single employee was friendly. It was a really nice experience.

“ ” (Translated by Google) undefined (Original) The Farrish Subaru workmen did an excellent job of fixing my 2018 Suburu Outback, which I leased from Farrish Subaru in 2018 and bought from them in 2021. I originally thought the only thing I really needed was a new battery. It was suggested that there...

“ ” (Translated by Google) undefined (Original) Great professional service and sound recommendations on future maintenance needs and timing.

“ ” (Translated by Google) undefined (Original) Very helpful

“ ” (Translated by Google) undefined (Original)

“ ” I had a terrific experience buying a new car here - probably the best car dealership experience I've ever had. Mike was so incredibly helpful, knowledgeable, kind and earnest, and it was the first time I had ever been to a dealership and didn't feel like I was fighting the salesman. The process...

“ ” (Translated by Google) undefined (Original) Had a good experience for purchases

“ ” I had a fantastic experience purchasing my 2025 Subaru Forester at Farrish Subaru. The transition from my old vehicle was incredibly smooth and stress-free. Mitchell took care of me from the very beginning to the final hand-off, and he was absolutely stellar—highly professional and attentive.Even...

“ ” Mitchell is such a sweetie we love him! He made car buying very easy and chill and fun!

“ ” Eddie McCabe was a great salesperson - very personable and knowledgeable.

“ ” (Translated by Google) undefined (Original) They were all very friendly and helpful, diagnosed the problem, and hopefully this is the fix. They were all very helpful and polite. I am not a fan of the AI answering person Pam, to try to get to service or help. Seems very unnecessary. I understand a...